I buy so many products and services mostly due to these times.... too many to review... however just ordered and received my first week of factor 75 meals... not only was the customer service top notch .. but this food is unbelievable! The cost per meal goes down the more you order, with 18 meals per week costing $198, or $11 per meal. Your telephone number. Still no refund. Factor - Overview. Our team of culinary experts craft meals so mouthwatering, you … Please know that your feedback concerning additional allergens has been noted for our team. All 4 meals were delicious and the convenience of being able to just pop your meals in the oven for 5 mins is a huge plus. Yes (but only if you want to). I had the salmon and the shrimp dinners and they were great. We're so very sorry to hear about this experience, Krista! We look forward to hearing from you soon! This is definitely not the experience we want for our valued customers, and please know that our team is working diligently to resolve the issues you've been experiencing and ensure that your meals always arrive to you in perfect condition. Max Factor Customer Service Phone Number +472 213 2600, Email, Address Write review Head of Customer Service +43 1 50678 43. [email protected] As a Factor customer, you will also find menu options that cater for gluten-free, dairy-free, paleo, keto diets and many more. We've reached out to you in an email, as well, so we can assist further with this. We appreciate your kind words and we're thrilled that you're loving the meals! However when I asked if food would still be good if it shows up today, the lady told me to measure temp inside and must be below 41 degrees. Please know that we take delivery issues extremely seriously and we always want to be sure that your meals arrive on time and in perfect condition. I don’t have meat thermometer? Factor offers a variety of health-conscious meal delivery options including Ketogenic, Paleo, gluten-free, low-carb, and dairy-free. I have tried several different companies for meal plans but Factor 75 is the best. Choose your meals each week, or let our expert chef select meals based on taste preferences. Contact Healthy Choice customer service. Nothing delivered Monday, nothing delivered yesterday and now waiting for hopefully delivery today. You can also private message Sebastian Sherpa on Facebook and he can process the order quickly. More likely to give higher ratings 3. Not due to them due to delivery service. Customer Service Hours: Mon-Fri 7am-9pmSat 8am-3pm (CST) ICON HQ & Retail Store: 4312 McEwen RoadFarmers Branch, Texas 75244 Retail Store: 4681 Ohio Drive #108Frisco, Texas 75035 Meals should always arrive at a temperature of 41 degrees Fahrenheit or below, and if you ever have any concerns about your orders when they arrive, please reach out to our team so we can provide assistance. So easy to put in microwave for 2 minutes. You can call Emeals at (205) 377-7701 phone number, write an email, fill out a contact form on their website emeals.com. Defeats the purpose if you’re still hungry, already paying a lot for a small portion (extremely small and I don’t eat a lot) and you have to eat more to satisfy your hunger. Contact Emeals customer service. You take care of being awesome. Your email address. We're so glad that you've been enjoying our meals, and we appreciate your feedback regarding our pricing. We hope you continue to love the meals! On behalf of the Factor team, we sincerely apologize for any frustration you've experienced. I can find the same old issues from reviews months ago.Not to mention their website/app are so behind compared to competitors.Considering all these negative indicators, I don’t trust their operations and won’t recommend to anyone at all. In case you haven't been able to use this feature yet, a great way to continue to get lower prices is to refer friends -- for every referral you get a $40 discount applied to your next order that processes! I am allergic to mushrooms, cilantro,cherry, mango, and gluten, but the allergy section is only the very top possibilities, so I am only able to notify them of my gluten allergy, Charged $140 for meals that arrived in a box that was leaking fluid from the ice packs and the food containers inside were warm and many cracked open. This is certainly not acceptable for us, and it's definitely not the experience we want our valued customers to have. They are a nuisance, I ordered from them and I though meh I don’t mind healthy food, I’m used to it being bland. As much as I loved there meals sadly I had to cancel. We would like to assure you that we take delivery issues extremely seriously, as it's certainly never our intention to not have your meals arrive damaged. Canceled my subscription. Same High Quality, New Lower Price. Constant IT and shipping problemsI cannot imagine a food delivery service in 2020 still cannot figure out how to properly share the shipment tracking number with its customers. We’re glad we could be a game changer in your life, and that we've been able to add some much needed convenience. Do yourself a favor try it for one week you will be sold!!!! Half of my meals would arrive broken or gel pack broken. It's never our intention for you to receive broken containers! Our meals are perfect for pre- and post-workout. I was told 3-5 business days for a refund and it’s been 6 days. Additionally, had some issues with ordering as Mom can't effectively use her Ipad, and the customer service was outstanding.Thank you so much Factor 75 for keeping mom happy, healthy and well fed, it means the world to us! Please note, due to a high volume of emails, it may take a few days for… Customers can choose 4, 6, 8, 12, or 18 meals a week, mixing and matching between all of the above options that are contained in the current menu. Once they get there delivery updated. The Factor meal delivery service ideal customer: Factor meal delivery service provides an ideal solution for many different people: Those who wish to lose weight. Great food. Visit a store more often 5. We appreciate your kind words and we're thrilled that you're loving the meals! The food is very good. This is definitely not the experience we want for our valued customers, and we'll definitely make this right. Just be sure to do so before the cut-off date for that order, You absolutely do not have to be home when your meals arrive — we certainly don't expect you to wait around for them all day. We're thrilled that you are loving the meals! Please know that we take delivery issues extremely seriously. We're so sorry to hear about your experience with your recent order, and we'll definitely make this right! We see that you were able to connect with our team to answer any questions and assist with the delayed order, but if there's ever anything else we can do to help, please don't hesitate to reach out to us! Only the latest review will count in the company's TrustScore. We're so incredibly sorry to hear about these frustrating experiences, Heather! We're so happy to hear that you've been enjoying the meals, and we appreciate your feedback regarding our menu variety. It has helped me to lose 105 pounds. After you order some delicious meals from Factor, you can participate in the Factor refer-a-friend program to earn a $40 credit for each new customer that you refer. Email at [email protected] or 888-573-5727. This is what I have wanted for years and now it's finally here. In case you haven't been able to use this feature yet, a great way to continue to get lower prices is to refer friends -- for every referral you get a $40 discount applied to your next order that processes! We'd love to make this right and be sure this is taken care of for you. There is no contract, the delivery is on time, and best of all, customer service is great. We want our customers to have the best experience possible with all aspects of our service, and we've followed up with you privately to see if there's anything we can do to help! Nutrition & Ingredients. Dedicated to Exceptional Service The Customer Service department is responsible for serving effective support by utilizing in-depth knowledge of company products and programs. Surprised they don't have a google business page, wanted to rank them there, very professional company, zero issues w them. We can assure you that this feedback is noted for our team. Thank you for your review, Anne! This is a great service with great meals. Thank you so much for your review, Linda! Thank you so much for your review, Lourdes! We're happy to hear that you've enjoyed the meals, and we appreciate your feedback regarding our portion sizes. But what about the opportunity cost for me to have to prepare the meals supposed to be covered by the delivery? Factor meals are free of hormones, antibiotics, gluten, refined sugars and GMOs. We're working hard to increase our variety and meal options as we grow- please stay tuned for updates! We can be reached at 888.573.5727 or [email protected] Training Meals Nutrition Customers, Factor 75 is a science-based prepared-meal delivery service that improves how your mind and body perform. It was so good I had to write a review. Have a question about Meals-to-You? We'd love to make this right! We hope you continue to do so and please reach out if there’s ever anything we can do to help! This company is fantastic if they can make sure food is delivered on time. They serve a variety of fresh and high-end protein with vegetables. Managing My Subscription. Stumbled upon Factor 75 and gave them a try. I highly recommend even if it’s a bit pricey. This feedback is very much appreciated, and we'll be sure to share this with our team. We want to be sure that you have an exceptional experience with each and every meal, so please reach out to our Customer Experience Team if there's ever anything we can do to assist! We always strive to satisfy your taste buds and impress you as we add some much needed convenience to your life! The container tends to break. I have tried many meal delivery services over the last ten years (perk of living in a tech city) and this is the first that has delivered consistently delicious, low carb and calorie meals with high end animal protein. We appreciate your kind words and we're thrilled that you're loving the meals! I called customer service and they credited this week, which was nice. Contact Marie Callenders Meals customer service. Many answers can be found there. Thank you for reviewing Factor, Erin, and we’re terribly sorry for the trouble with your recent deliveries!